Services

Virtual Receptionist

  • Customized Account
  • Choice of  Message Delivery Options
  • SMS Secure Delivery Available
  • Personalized Prescreening Available
  • Voice Mail Tree Option

Customer Acquisition ustomer Acquisition

  • Inbound Telemarketing
  • Outbound Telemarketing
  • Online Retail Sales
  • Catalog Sales
  • Up Sell / Add-ons
  • Independently Assessed and Certified PCI Compliant Credit Card Processing

Insurance Sales

  • Sales
  • Digital Lead Response
  • Telephone Enrollment
  • Welcome Calls
  • Plan Reviews
  • Cross Selling of Products
  • Retention Services
  • Customer Support Services
  • HIPAA Certified Agents

Retention Services

  • Customer/Product Satisfaction Surveys
  • Welcome Calls
  • Affinity Programs
  • Verification Services

Customer/Workforce Support

  • Contact Management
  • Order Verification
  • Seminar Registration
  • Accident Line
  • Safety Reporting
  • Travel Arrangements

Customer Validation

  • Lead Generation
  • Appointment Setting
  • Lead Polling

Data Administration

  • Customized Reporting
  • Data Entry
  • Customized Programming
  • Develop Secure Internal Websites
  • Analytics and Reporting

Order Processing/Fulfillment

  • Order Processing
  • Order Verification
  • Order Fulfillment
  • Order Tracking
  • PCI Assessed and Certified Credit Card Processing
  • Account Management
  • Up Sell / Add-ons

 

 

 

 

 

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