About Us

For over 30 years, Answer Fort Smith has been evolving to meet the needs of the ever changing business world.  Our state-of-the-art facility and technology along with our professional staff have built a reputation that is second to none.   We are more than message takers.  At Answer Fort Smith, we understand we work as the face of your company.  Our highly trained customer service representatives are an extension of your staff and you will find they are people with the skills you expect from your own office staff.   With our experience and technology, we have what it takes to offer you customized solutions to grow your business while helping to control your costs.  We are here to serve your needs and the needs of your customers 24/7.  Just remember, if you don’t answer your phone, your competitors will.  

The Basics of Answer Fort Smith:

  • Professionally trained staff to assist your clients 24/7/365
  • Customized solutions for any business no matter how large or small
  • Licensed Life and Health Insurance Agents available for sales and retention programs
  • Proven Sales Team
  • Fiber Optic Network and Telecommunications Connectivity
  • PCI DSS Certified  - Our network, software, and procedures have been independently audited and certified to comply with the Payment Card Industry Data Security Standards
  • HIPAA certified
  • Baldor 200 KVA Generator for backup power
  • Message retrieval for up to 7 years
  • Customized reporting
  • Choices of message delivery including SMS Secure Messaging